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''In all the aspects that matter - respect, empathy, kindness, diligence, communication with relatives, support for relatives, and many more, the team at the Manor House excel. From the day of admission we have been reassured by the care my father-in-law and my wife's aunt have received.''


''The staff at Elmhurst have absolutely surpassed themselves in their duties and care of my mother. Mum looks so happy every time we visit. She is engaged, entertained and the staff have so much time for her it's absolutely incredible. I couldn't recommend Elmhurst more highly. All staff are so wonderful.''


''We are always greeted with a warm welcome and a homely feel whenever we visit. Staff are committed, caring and always have time for a chat, both with residents and family. I couldn't wish for a better home for my father and his sister.''




''I have nothing but praise for the Red House and it's staff. Putting my mother into care was a difficult decision, but was the right thing to do. The staff are lovely and my mother is clearly happy and well looked after. The staff are courteous and friendly, and willing to answer any questions. The atmosphere is good and feels well managed. I'm glad that we chose this home.''
''This home is so different to the last one our dad was in. It is clean, fresh and airy unlike the last home, when we visit we are made to feel welcome. The staff are more efficient and attentive to our dads needs and inform us if there is a problem. Overall our dad seems happier here and we are happy with the care he is getting. The staff are a vast improvement to the last home.''
''I can visit my mother at any time and when I do the staff are always very welcoming and helpful. When I ask any questions about my mother, it doesn't matter which member of staff I speak to, they always know all about her. I would highly recommend Manor House especially because of the thoughtfulness and kindness towards my mother and myself.''

''My dad was placed at the Manor House for 6 weeks respite care. We were so impressed by the care provided, that he is now a permanent resident. The staff are wonderful. They are so attentive, they will not even walk past a resident without a cheery greeting, a reassuring pat on the shoulder, or even a hug. I can not rate them highly enough. Thank you to all of you.''
''You should be proud of the way your company operates its care homes. The standard of care is superb. They all have this same calm, caring way of dealing with their guests Thank you for caring for my wife.





''The staff at Elmhurst have absolutely surpassed themselves in their duties and care of my mother. Mum looks so happy every time we visit. I couldn't recommend Elmhurst more highly.''





''My parents have been residents of Manor House for nearly a year now and they are thriving there a much better quality of life. This gives the family peace of mind knowing they are safe, being entertained and well looked after.''




''The staff keeping our Nan safe and well are going above and beyond - thank you doesn’t seem enough especially in these troubled times. Well done all.''






''All staff were very welcoming and did everything they could to settle my nan quickly, making adjustments to the room. The accommodation is lovely with two big lounges and a separate dining area. They all couldn't do enough for us and we would highly recommend.''



                                 

 
 
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Pinnacle Care - family owned and run since 1987.

Here at Pinnacle Care we understand that feeling at home is key to being happy. Our staff excel not only in delivering specialist dementia and mental health care, but also in the Pinnacle Care philosophy of respecting residents' wishes, routines and way of life. By understanding the importance of maintaining dignity and respect of residents at all times, Pinnacle Care strives to Open Hearts and Minds to residential care.



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